Shipping policy
🏷️ Store Name: Lux-Sneakers
📧 Contact Email: contact@lux-sneakers.com
📦 Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
🚚 Shipping Times
We currently ship to the United Kingdom and selected international destinations.
- United Kingdom: 4–8 business days
- Europe: 5–10 business days
- International: 7–14 business days
Delivery times are estimates and may vary depending on customs or carrier delays.
💰 Shipping Costs
- Free shipping on all orders (unless stated otherwise during promotions)
📍 Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your package in real time.
📦 Lost or Delayed Orders
If your order has not arrived within the estimated delivery time, please contact us at:
📧 contact@lux-sneakers.com
We will work with the carrier to resolve the issue as quickly as possible.
🔄 Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
📞 Contact Us
If you have any questions about your order or shipping, contact us anytime: